Delux Group manages The Landing Sanctuary, a residential site developed by Sekisui House Australia in Wentworth Point, has focused on addressing maintenance requests and defects while undertaking various projects to enhance the residential experience. This case study highlights the number of closed defective items, projects undertaken, fire defect process, and additional achievements.
Projects Undertaken:
Fire Defect Process and Resolution:
Additional Achievements:
Conclusion: Landing Sanctuary has actively addressed maintenance requests and defects, implemented projects for improvement, managed fire defects diligently, and achieved significant cost savings and enhanced safety measures. Customer satisfaction levels are not specified in this case study.
