Delux Building Management Group organise, control and coordinate the strategic and operational management facilities to ensure the proper and efficient operation of all its physical aspects for residents.
High standard of safety, compliance and organisation.
We are experienced professionals well-versed in working .
Elevate your living experience with Delux Concierge Services. Our premium offering is designed to provide unrivalled convenience, personalized assistance, and a touch of luxury to residents and tenants. With a dedicated team of professionals at your service, we go above and beyond to ensure that every aspect of your needs and desires is meticulously taken care of.
Experience the ultimate in convenience as our concierge team handles your reservations, bookings, and errands, saving you precious time and effort. From grocery shopping to package deliveries and event planning, we streamline your daily tasks, allowing you to focus on what truly matters.
A residential concierge may support building operations by liaising with maintenance staff, contractors, or vendors. They may help schedule repairs or maintenance work, report any issues or concerns, and ensure the building’s facilities are well-maintained and functioning properly
Assisting residents with various services is another important aspect of the role. This can include arranging transportation, making restaurant reservations, organising dry cleaning or laundry services, coordinating maintenance requests, and providing information about local amenities and events.
In case of emergencies such as fires, medical incidents, or power outages, a concierge may play a critical role in ensuring the safety and well-being of residents. This includes following emergency procedures, alerting authorities or emergency services, and guiding residents to safety.
Managing the front desk is a key responsibility of a residential concierge. This involves receiving and directing incoming calls, managing mail and packages, organizing keys, and maintaining a tidy and organized reception area.
Building positive relationships with residents is crucial. A concierge should be responsive to residents’ needs and concerns, handle complaints or conflicts diplomatically, and provide excellent customer service to enhance resident satisfaction.
Ensuring the security and safety of the residential building is an essential duty. A concierge may monitor access to the building, verify the identity of visitors, enforce building policies, and address security concerns or emergencies.
A residential concierge is responsible for providing a warm and friendly welcome to residents and guests as they enter the building. This includes assisting with luggage or personal belongings, providing directions, and answering inquiries.
